Warranty Claim Use this form to submit a warranty claim for a Guerrilla Tactical product. Please provide complete information and clear photographs so our customer service team can review your claim. Please submit one claim per product. You will need your order information and clear photographs showing the issue. Submitting this form does not automatically approve the claim. Our customer service team will review your submission and contact you with the next steps.Customer InformationTell us how to contact you regarding this claim.Name(Required) First Last Email Address(Required) Enter Email Confirm Email Phone NumberOrder and Product InformationProvide as much information as possible so we can identify the correct product and configuration.Original Order Number(Required)Enter your Guerrilla Tactical order number. If purchased through a dealer or the order number is unavailable, enter N/A.Where Was the Product Purchased?(Required) Guerrilla Tactical website Authorized dealer Other or unknown Product Name or Model(Required)For example: Low Pro, The Rig, Stowaway, or the name shown on your original order.Firearm and Product Configuration(Required)Include the firearm make/model, weapon light, handedness, color, clip or attachment, and any other relevant options.Warranty IssueDescribe the problem and upload clear photographs of the affected product.Type of Issue(Required)Select an issueCracked or broken holster shellClip, ModWing, or hardware issueFit or retention issueOtherDescription of the Issue(Required)Explain what happened, when you first noticed the issue, and how the product has been used or modified.Photos of the Product and Damage(Required)Upload up to five clear images showing the complete product and close-up views of the issue. Accepted formats: JPG, JPEG, PNG, HEIC, and PDF. Drop files here or Select files Accepted file types: jpg, jpeg, png, heic, pdf, Max. file size: 10 MB, Max. files: 5. Return AgreementApproved claims may require the original product to be returned before a replacement is released.Return of Original Product(Required)Guerrilla Tactical may require the original product to be returned so compromised equipment can be removed from service and reusable components can be recovered. I agree to return the original product if requested as part of the warranty process.If your claim is approved and Guerrilla Tactical requests the original holster, mail it to: Guerrilla Tactical PO Box 1084 Stevenson, WA 98648-1084 Please do not send your holster until your claim has been reviewed and approved. Include your warranty claim number with the return.Warranty Review Acknowledgment(Required)Claims are reviewed individually under Guerrilla Tactical’s warranty terms. I confirm that the information provided is accurate and understand that submitting this form does not guarantee warranty approval.
